New patients always receive a warm welcome at Winchester Spine Centre. Most of our new patients come on recomendation from their families and friends but however you come to hear about us we are delighted to meet new patients and want your experience at Winchester Spine Centre to be a very positive and confidence inspiring one.
It is important that you are able to see the practitioner of your choice at the most convenient time for you. Our friendly reception team will do their best to facilitate this however not all of our practitioners work in the clinic on a full time basis so please be prepared for a little flexibility in your preferred timings as we try to accommodate you.
Rest assured that you do not need a doctor’s referral to seek our help although many local GP’s and midwives do send their patients to us for treatment.
If you are going to use health insurance to pay for any aspect of your treatment please check with your insurer to find out whether you need to get your GP to sign a referral form or letter. In the case of BUPA cover you will need an authorisation number and please find out exactly how much treatment has been authorised for you by BUPA.
At your first visit;
our priority will be to find out all about you. We will want to know what outcome you hope for from your treatment and all the relevant details about your condition and your lifestyle. Depending on the type of treatment you are requesting there may be an element of physical examination, for example the chiropractors, physiotherapists and sports massage therapists will want to examine you thoroughly using orthopaedic, neurological and some specialist tests. After analysing all of the information we will discuss our findings with you, describing in detail what is causing your condition and what the best treatment solution will be.
You should wear comfortable, loose fitting clothing. Where physical examination is required it is sometimes necessary to remove clothing down to underwear. For ladies we provide gowns for you to wear, or if you would prefer to bring shorts and vest tops this will usually be ideal. Gents are usually happy just in shorts but please bring whatever you’d be most comfortable to wear.
If after due consideration we believe that a particular type of treatment is not right for your condition then we will refer you to another appropriate specialist within our own multidisciplinary team or back to your GP for onward medical investigations.
We look forward to welcoming you to our practice.
For details of our individual treatment options please choose from the following list:
Mark Kennedy – Director